You can track your order by using the email that is sent to you just after purchase or going to Buzju.com and clicking on the chat, then Track My Order.

Buzju is 100% refundable. Buzju is a new way of supporting the head during sleep and is very different from current pillow options. Our return policy is that we don't accept returns for AFTER 90 days. Why? because in the beginning, you may want to go back and forth from the pillow you were using to the Buzju, which should provide the best experience, conveying why the Buzju pillow is a superior solution.  We want to give you time to do this. Now your purchase is truly risk free.

Buzju is filled with Organic Kapok and Organic Tree Fiber. Kapok is the bud of a Ceiba pentandra tree commonly known as a Kapok Tree. The tree fiber is Organic and from a Hevea brasiliensis tree commonly called a Rubber Tree. Neither of the trees are cut down during extraction and Rubber Trees live up to 100 years and Kapok Trees live up to 60 years.

Traditional pillows tend to elevate the head and push the chin toward the chest, which promotes snoring. With Buzju the weight of the head is used to elongate the spine, directing the head away from the shoulders while the chin moves away from the chest, opening the throat and windpipe.

Buzju and all of its contents can be washed, as the filling is all-natural and grows outdoors. Fortunately, the filling lasts quite a long time and you can place the old filling in the garden and replace it with new filling. So, you probably don't need to wash it.

Most often numbness in the hand/arm is caused when people try to hold the pillow in the cervical curve while sleeping. This places the arm too high, (elbow above the shoulder), and they end up sleeping on the arm/hand. Buzju eliminates that need with its unique shape which fits in the cervical curve and is "locked" in so there is no need to hold it there.

Yes, Buzju can be customized to be as low as possible for stomach sleepers with the intent of putting less stress on the neck. It can be used under the chest and hip to angle the body so when you're on your stomach the neck angle is reduced.

Yes, you definately can and you will have more options and sleep positions, since Buzju is so customizable. The shape of Buzju uses the weight to direct the head away from the shoulders and opens up the windpipe and throat. This may reduce and/or eliminate snoring altogether.