Buzju is fully refundable. We accept returns after 90 days. Buzju’s patented Floating-Fill System and design are fully customizable, so you will use it differently than anyone else.  You probably try to customize your current pillow, but Buzju encourages and allows real personalization. This is the Art of Sleep— so take your time, as no two Buzju pillows are alike.  All we ask is that you keep it for a minimum of 3 months.  You can keep it longer as you discover what works best for you.  We know it’s different, and if you trust us, we’ll trust you!

Yes, you can—but in most cases, you won’t need to do it too frequently.

Buzju is filled with organic kapok and tree rubber fiber, both naturally durable and resistant to moisture and dust. These materials stay fresh for a long time with minimal care. Unless there’s a spill or specific issue, washing isn’t usually necessary. Just give your pillow a regular fluff and let it breathe in fresh air—it’ll keep supporting you beautifully.

Yes—many people experience numbness from holding a pillow in the cervical curve, which raises the arm too high during sleep.

Buzju is shaped to naturally fit the curve of your neck and shoulders. It stays in place throughout the night, so you don’t need to hold or adjust it. That means less strain on your arms—and fewer pins and needles when you wake up.

Traditional pillows elevate the head and encourage snoring by pushing the chin toward the chest. Buzju uses the head's natural weight to elongate the spine, moving the head away from the shoulders and the chin away from the chest, which helps open the throat and clear the windpipe for better breathing.

Organic Kapok and tree rubber fiber are sustainably sourced from the Kapok Tree (Ceiba pentandra) and the Rubber Tree (Hevea brasiliensis), respectively. These natural pillow materials are harvested without cutting down the trees. Rubber Trees can live up to 100 years, while Kapok Trees thrive for up to 60 years, making them a long-lasting and eco-friendly fiber source for your sleep essentials.

Buzju relieves neck and back pain by supporting the base of the head and the natural curve of the spine. Its unique shape reduces pressure on vertebrae and helps the body align properly during sleep. Unlike shifting traditional pillows, Buzju stays in place and contours to your neck for lasting comfort.

Adjustment takes time, which is why we offer a minimum three-month trial. Try it, switch back, compare—your money is safe with us.

To track your order, use the email sent after purchase or visit Buzju.com and click on "Track My Order" in the chat.

Yes, Buzju can be customized for stomach sleepers to help reduce neck stress. Place it under the chest and hips to gently angle the body, which helps minimize neck strain while sleeping on your stomach.

Yes, Buzju supports multiple sleep positions thanks to its customizable design. Its unique shape uses head weight to enhance airflow, helping to reduce or eliminate snoring for a more restful night.