Buzju Refund Policy 

We want you to love your Buzju pillow. Our 90-day adjustment period ensures you have enough time to get used to your new pillow. Here’s how it works:

Keep the Pillow for a Full 90 Days or Longer
Give yourself time to adjust to your new pillow and sleeping position. Many customers feel comfortable right away, but it can take up to 3–6 months to fully adjust.

Return Any Time After 90 Days
If after 90 days you still don’t love your Buzju pillow, you can return it any time starting on the 91st day for a full refund. Just send back all of the contents, and we’ll process your refund.

Why 91 Days?
We encourage customers to take their time before purchasing. It can take a little while to adjust to our newly designed pillow, and we want you to be fully confident in your decision before requesting a return. Plus, we are committed to quality and don't resell used pillows, so this ensures that we keep up our quality standards and keep things fair for everyone.

Yes, you can—but in most cases, you won’t need to do it too frequently.

Buzju is filled with organic kapok and tree rubber fiber, both naturally durable and resistant to moisture and dust. These materials stay fresh for a long time with minimal care. Unless there’s a spill or specific issue, washing isn’t usually necessary. Just give your pillow a regular fluff and let it breathe in fresh air—it’ll keep supporting you beautifully.

Yes—many people experience numbness from holding a pillow in the cervical curve, which raises the arm too high during sleep.

Buzju is shaped to naturally fit the curve of your neck and shoulders. It stays in place throughout the night, so you don’t need to hold or adjust it. That means less strain on your arms—and fewer pins and needles when you wake up.

Traditional pillows elevate the head and encourage snoring by pushing the chin toward the chest. Buzju uses the head's natural weight to elongate the spine, moving the head away from the shoulders and the chin away from the chest, which helps open the throat and clear the windpipe for better breathing.

Organic Kapok and tree rubber fiber are sustainably sourced from the Kapok Tree (Ceiba pentandra) and the Rubber Tree (Hevea brasiliensis), respectively. These natural pillow materials are harvested without cutting down the trees. Rubber Trees can live up to 100 years, while Kapok Trees thrive for up to 60 years, making them a long-lasting and eco-friendly fiber source for your sleep essentials.

Buzju relieves neck and back pain by supporting the base of the head and the natural curve of the spine. Its unique shape reduces pressure on vertebrae and helps the body align properly during sleep. Unlike shifting traditional pillows, Buzju stays in place and contours to your neck for lasting comfort.

Adjustment takes time, which is why we offer a minimum three-month trial. Try it, switch back, compare—your money is safe with us.

To track your order, use the email sent after purchase or visit Buzju.com and click on "Track My Order" in the chat.

Yes, Buzju can be customized for stomach sleepers to help reduce neck stress. Place it under the chest and hips to gently angle the body, which helps minimize neck strain while sleeping on your stomach. You may discover due to our patented floating-fill system you stay off your stomach as you discover other positions more comfortable.

Yes, Buzju supports multiple sleep positions thanks to its customizable design. Its unique shape uses head weight to enhance airflow, helping to reduce or eliminate snoring for a more restful night.